If you have received your ID tag and there seems to be an error made by us, please complete the correction form. We will check the details of your order and if necessary send a replacement tag as soon as possible.
We will be in contact with you via the email provided.
We apologise for any inconvenience caused.
Alternatively, you can call us during business hours:
North America (Seattle, PST): +1 425 861 9640
Europe (Switzerland, CET): +41 41 750 9776
Asia Pacific (Sydney, AEST): +61 2 9939 3324